Close

Business Transformation & Operational Excellence in Insurance Summit (BTOESINSURANCE)

The Largest Premier Gathering of Senior-Level Industry Leaders. The Best Audience. The Most Engaging Event. Co-Located with BTOES19.

Get the Latest Info

Get the Agenda as soon as it's released. Plus, announcements on the forward-thinking speakers and visionaries. 

Get Involved


This event is currently in production. Please click below to get involved. The Agenda and Full Speaker Line up will be published on December 3, 2017

Speakers

 

Just Some of Our Outstanding Past Speakers 

Pranay Butala

Pranay Butala

Associate Vice President, Continuous Improvement and Consulting, Guardian Life

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

Pranay Butala is currently AVP of Operational Excellence within Guardian Life’s Group business.  His team is accountable for helping Group business in three key areas: 1) strategic consulting to help proactively identify areas of cost reduction and other efficiencies at the enterprise level, 2) program leadership through various engagements ranging from process improvement to M&A future state modeling, and 3) developing operational excellence talent organically within the business.

Pranay’s previous experiences are from 20 years through consulting and the pharmaceutical industry.  He was previously a partner within Cognizant’s life sciences division, accountable for AstraZeneca’s marketing and sales portfolio. Prior to Cognizant, he was a director in marketing technology at Pfizer Pharmaceuticals New York City office, as well as spending an early career at Accenture’s and Deloitte’s strategic consulting arms.   Pranay has a MBA in Strategy and Operations from Purdue University’s Krannert School of Graduate Management, and a BS in Biochemical Engineering from Stevens Institute of Technology in Hoboken, NJ.  He also ASQ Six Sigma Black Belt certified.   

David Feierstein

David Feierstein

Global Head of Business Transformation Office and Zero Based Budgeting, NCR Corporation

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 15:15 - 16:30 pm

Biography

David Seth Feierstein joined NCR Corporation in February 2016 leading the newly formed Transformation Office and Zero-Based Budgeting initiative.  From August 2013 to January 2016 David was the Global Head of Zero Based Budgeting, CAPEX and Working Capital at Kraft Heinz and was instrumental in the Kraft integration and Heinz transformation delivering over $550 million in SG&A cost savings during his tenure.  From July 2011 to August 2013 David worked at Goldman Sachs Capital Partners, the private equity arm of Goldman Sachs and from July 2007 to July 2011 at J.P. Morgan’s Investment Bank in the Mergers & Acquisitions and Natural Resources groups.  David continues to serve as an advisor to multiple companies including those owned by Berkshire Hathaway, Blackstone and other large private equity funds on the topic of Zero-Based Budgeting. David currently lives in Atlanta.

Leslie Dowling

Leslie Dowling

Vice President Planning, Architecture, and Strategic Change Management, USAA

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 15:15 - 16:30 pm

Biography

Leslie Dowling joined USAA in January of 2013 leading the performance consulting practice supporting 25K+ employees. Over the next 2 years, Leslie’s understanding of business process, quality, continuous improvement and change allowed her to take on the staff operations functions supporting 5 unique lines of business. During this time, Leslie and her team regularly drove 10-15% productivity improvements year over year resulting in $100M+ in expense reduction and cost avoidance to the company. Early in 2016 Leslie was asked to lead the planning, business architecture and strategic change management functions for the enterprise. The team is proud of their recent work to measure, bring awareness, and manage change saturation for 29K employees and nearly 12M members.

Prior to joining the USAA team Leslie led process improvement, learning, performance, quality and change teams in large, complex organizations like UnitedHealth Group, Express Scripts, and Qwest Communications. Leslie continue to serve on multiple advisory panels and not-for-profit boards.

David K. Robinson

David K. Robinson

Director, Organization Excellence, Kaiser Permanente

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 17:30 - 18:00 pm

Biography

David Robinson began work for Kaiser Permanente in 2006 as a program manager for information technology.  In 2008 he transferred into a process improvement role where he provided expertise to the finance organization.  David is currently the director of Organization Excellence in Enterprise Shared Services Buy to Pay, and also serves as an organization development consultant and process improvement expert.

David has 18 years of experience implementing complex enterprise-wide programs and projects, 12 years of experience leading large cross-functional and multi-organizational teams through quality-improvement initiatives and six years of experience partnering with leaders to create strategies to improve the health and development of their organizations.

David holds a Bachelor of Arts degree in Spanish and a Master of Science degree in organization development.  He is certified in Accelerating Implementation Management (AIM), holds a Six Sigma Black Belt, and is a Project Management Professional (PMP). He is also a veteran of the United States Air Force, where he served as an airborne Spanish linguist.

Stuart Janzen

Stuart Janzen

Senior Solutions Architect, PetHealth, Inc.

Business Transformation & Operational Excellence World Summit (BTOES19)

Wednesday 20th March 2019 | 15:15 - 16:30 pm

Biography

Stuart Janzen is Senior Solutions Architect at Pethealth Insurance, Inc. , where he was recently selected as a 2017 OPEX Week award finalist for his work in transforming a highly ineffective claims process by automating 98% of the tasks, reducing labor by 65%, elimination 100% of duplicate data entry, vastly improving customer satisfaction, and speeding the entire process up by 75%.

For the last 18 years, Stuart has been creating efficient solutions within BPM framework and environments.  By identifying and analyzing poor processes, Stuart has created and implemented new transformative processes in the transportation, education, health care, manufacturing, oil and gas, government, banking and insurance industries.

 

Previous Attendees

Testimonials

 

The Business Transformaiton & Operational Excellence in Insurance Summit is the large-scale spin off event that has come out of the Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES17). BTOES Insurance is set to be the largest leadership-level event of its kind. Please click here to view the video highlights from a recent BTOES17 event. 

You guys run the best business improvement conferences with exceptional business leaders sharing best practices

Lean Six Sigma Corporate Deployment Leader, BMO Financial Group

Another great year! You have great people with Claire and Flora and others. I always enjoy your events

SVP, SunTrust Banks, Inc.

Interesting perspectives provide an excellent basis for determining how we can benefit from Six Sigma. Great location and venue!

Director Head of Global Operations, World Bank

The conference on Lean Six Sigma showed how to integrate these proven methodologies in Manufacturing and Service companies as well as how to enable both Lean and Six Sigma by removing complexity from your business.

VP, Master Black Belt, Quality & Productivity, Bank of America

You provide the most in-depth conferences that I have ever been to.

VP - IP Capture Quality, US Bank

Pre-summit workshops were very practical, tool-based, and I will certainly leverage.  The summit had powerful key note speakers, experienced practitioners sharing their learnings and best practices.  The awards ceremony event and dinner was very well done - pace was good, dinner was lovely, atmosphere was celebratory.  Evening drinks events where we could spend more time networking.  I was not able to stay for the post-summit workshops although I heard good things from 2 who did stay behind.  As a speaker I also found the experience to be very rewarding.  Your team was very organized from requesting the bio, updating the website, keeping me apprised via emails, etc.  Thank you for the experience.  I hope you will continue to reach out to us for other events.

Co-Head, Process Excellence - Retail Deployments, Lean Six Sigma Centre of Excellence and Governance, RBC Royal Bank

I would like to compliment you again on pulling off quite the event! It was well planned, organized and very informative. I spoke to several experts in the Six Sigma field who were very pleased with the entire event.   

Marketing & Sales Director, National Republic Bank of Chicago

Capital One has received multiple awards through our participation in the Global Six Sigma Award Program, including most recently the 2008 Platinum Award for Process Excellence Project and the Best Project Achievement in Innovation or Product Development. This prestigious external recognition is a great confirmation of the exceptional business results delivered by our associates. 

Sr. Vice President, Certified Six Sigma Master Black Belt, Capital One Bank

Very well organized...probably the best I've been to in terms of organization considering the sheer size.  

AVP Continuous Improvement and Consulting Head, Guardian Life

SUPER Early Bird Discount - Our Lowest Price. Register Today and save 40% i.e. $1000+

We do not offer any exhibit hall-only or partial attendance rates.